About Us :

Speciality

St. James's Hospital in Dublin provides a wide range of specialized services, making it a comprehensive center for healthcare in Ireland. Some of the notable services include:

1. Cardiology: The hospital offers extensive cardiology services, including diagnostic cardiology, cardiac rehabilitation, and a range of treatments and procedures like coronary artery bypass grafts and valve surgeries.

2. Hand Therapy: This department provides specialized therapy for conditions related to the hand and upper limbs, offering treatments such as the Manchester and Belfast regimes for tendon repair, which include exercise videos and protocols.

3. Cancer Services: As a part of its comprehensive oncology services, the hospital houses a dedicated Cancer Institute focusing on a multidisciplinary approach to cancer treatment and research.

4. Orthopaedics and Rheumatology: St. James's Hospital offers services in orthopaedics, catering to a variety of conditions, with the hand therapy team providing specialized care in this area as well.

5. Blood Testing and Diagnostic Imaging: The hospital is equipped with advanced diagnostic facilities providing 24/7 imaging services and a wide range of blood testing options.

6. Research and Education: As an academic teaching hospital affiliated with Trinity College Dublin, St. James's Hospital is deeply involved in research and educational activities, ensuring it stays at the forefront of medical advances.

Each department is staffed by teams of specialists and supported by state-of-the-art technology to provide high-quality healthcare and specialized treatments to patients.

Quality

The quality of care at St James's Hospital seems to vary across different services and patient experiences. Patient reviews on the NHS website generally highlight positive experiences, with several patients praising the caring and professional treatment they received during their visits, particularly in emergency situations and for various surgical needs​​. However, other patients have raised concerns about long wait times and staffing levels, which seems to reflect a broader issue highlighted in the latest Care Quality Commission (CQC) report.

According to the CQC, St James's University Hospital requires improvement in several areas such as safety, responsiveness, and specific services like medical care and surgery. Nonetheless, it has been rated good for being effective, caring, and well-led. The trust has been advised to review its procedures on several fronts, including surgical safety and infection control, to improve patient safety and overall care quality​.

Some highly critical patient reviews on iWantGreatCare mention significant issues regarding cleanliness, staff attitude, and patient safety. These reviews indicate some serious lapses in care, particularly concerning infection control and staff responsiveness​.

Overall, while many patients have had positive experiences, particularly with the caring nature of the staff, the hospital is evidently struggling with operational challenges that impact patient care. For potential patients, it might be beneficial to look into specific departments or services at St James's Hospital, considering both positive and negative reviews, to make an informed decision about their care.

Vision & Mission

St James's Hospital, located in Dublin, Ireland, is one of the largest and most prominent university teaching hospitals in the country. Its strategic direction and purpose are focused on several key areas:

1. Healthcare Excellence: The hospital aims to provide high-quality, patient-centered care using the latest medical technologies and treatment methods. This includes a strong emphasis on clinical excellence, safety, and patient satisfaction.

2. Research and Innovation: St James's Hospital is committed to advancing medical research and fostering innovation. It collaborates with Trinity College Dublin and other institutions to conduct pioneering research, particularly in areas like cancer, immune-related diseases, and aging.

3. Education and Training: As a teaching hospital, St James's plays a crucial role in educating the next generation of healthcare professionals. This involves training medical students, nurses, and other health professionals, ensuring they receive top-notch education and hands-on experience.

4. Comprehensive Care: The hospital provides a wide range of services, from primary care to specialized treatments for complex medical conditions. It aims to be a one-stop center for health needs, offering everything from diagnostic services to surgery and rehabilitation.

5. Community Engagement: St James's Hospital actively engages with the local community to promote health education and awareness. It participates in public health initiatives and works to improve access to healthcare services across different population groups.

Awards & Recognition

St James's Hospital has established a Staff Recognition Awards program to honor its staff's dedication and contributions across various departments. Launched to coincide with the hospital's 50th anniversary, these awards commend team and individual achievements in both clinical and non-clinical areas. Categories include Team of the Year, Patients' Choice, Outstanding Contribution, Service Excellence, CEO Award, and Lifetime Achievement. For instance, in the 2023 awards, accolades were given to diverse roles such as a Catering Assistant and a Clinical Nurse Specialist in Psychiatry, highlighting the wide range of contributions recognized​​.

Moreover, St James's Hospital has also received notable recognition in Europe. The Department of Cardiothoracic Surgery was the first in Ireland to be awarded institutional accreditation by the European Society of Thoracic Surgeons, underlining its leadership in healthcare services in the region​.

These initiatives underscore the hospital’s commitment to excellence in healthcare delivery and employee recognition.